Arsenio’s Business English Podcast | Season 8: Episode 21 | The Language of Meetings

When it comes to the decision making process and holding meetings, there's a set agenda for you to follow. In this agenda will be objectives, priorities, data analysis, alternatives, pros + cons, and making the final decision. However, how can you open up sentences in these six categories? In today's episode, I'll give you a...

Arsenio’s Business English Podcast | Season 8: Episode 14 | Networking Event & Situations

Here's a networking event involving four situations and different people playing different roles, as well as my story on hard-selling. Vastly important for all out there in the  world! Podcast

Arsenio’s Business English Podcast | Investment | Risk Management

When it comes to assessing risks, what do you do? Whether it's everyday risks, such as buying something that you really need but you're hesitant because of the job market. Or perhaps even risks in the stock market? Well, there are ways of getting around it, such as buying a share + an option to...

Arsenio’s Business English Podcast | Season 7: Episode 14 | Four-Step Strategy for Dealing with Complaints

We got a fantastic one today! Listening with an open mind, repeating the problem back, being sympathetic and fair, and following up promptly is the four ways of dealing with complaints. In today's podcast, we're going to listen to a manager deal with a complaint from a staff member, as well as the useful phrases...

Arsenio’s Business English Podcast | Season 7: Episode 13 | Empathy At Work

Idiom: in someone's shoesDefinition: imagining yourself in the situation that someone else is in. This is called empathy.  Although the majority of the world lacks empathy, it could be developed by putting yourself in the same position. When was the last time you complained about something at work? What happened? How was your complaint dealt with?...

Arsenio’s Business English Podcast | Investment | Client Instruction

Have you ever made a bad decision? After you ever steered someone in a direction that you regretted -- in any facet of your life? See, when clients lose money and when things go back, people look for an outlet to blame most times. In today's podcast, we talk about that and saw awesome breakdowns...

Business English Podcast Talks | S1 E1 | Culture Clashes & How to Navigate Around Them

To top off the culture-clashing, problem-week, I've brought on my favorite Business English teacher, Ebru, to dive even further into the concept. This podcast has it all: from our personal experiences, to what to do, and even job interviewing questions. We will give you cues on what you see during the job interview, what questions...

Arsenio’s Business English Podcast | Season 7: Episode 10 | Workplace Scenario: Marketing & IT Problems

Today's podcast is going to be a situational one where you hear a couple of individuals within a company 'pass the buck' around. So, when this happens, you need to figure out a way to tackle the problem, and if you have someone in your department that knows how to do follow-ups, have meetings (successful...

Arsenio’s Business English Podcast | Sales | Update: One Door Closes; Another One Opens

In the midst of the chaos at the beginning of April, I not only had the most successful month with my online business in April but I also made May THE most successful month of my online business. How did I do this? Well, I don't worry anymore...I look at everything opportunistically now. I know...

Arsenio’s Business English Podcast | Season 7: Episode 6 | Graphic Designer Interview

In today's podcast, we'll be talking about five ways in which we connect with people. You'll have to choose which one is the best for you and of course, join the discussion on my IG link down below (or Podia!). In addition to that, we have a graphic designer (originally from Hong Kong but has...